Fix: Nvidia Shield TV GameStream/Moonlight not working/lagging

Nvidia Shield TV

Many users have complained that the GameStream and as well as Moonlight are now starting to lag, disconnect, & also face stuttering problems. Besides there are also frame drops, hitching, controller lags, bad latency, & as well as disconnection problems. Here we’ll show you different methods to resolve the Nvidia Shield TV GameStream/Moonlight not working or lagging problems.

Fix the issue Nvidia Shield TV GameStream / Moonlight not working/lagging

Try Network Tweaks

Initially, you should make sure that your internet is working perfectly. Actually, it is suggested to be on a wired connection (ethernet) in spite of a wireless network (WiFi). But, in case that is not possible, then ensure to connect to a 5Ghz network as opposed to 2.4Ghz. Must try out these tweaks & subsequently check if it resolves the Nvidia Shield TV GameStream/Moonlight not working or lagging problems.

Reboot TV and PC to fix the issue Nvidia Shield TV GameStream/Moonlight not working/lagging

Well, it is recommended to reboot your Computer including the Shield TV. It so will refresh all its underlying processes and subsequently, a fresh connection will be established. This in turn probably rectifies the underlying problems as well. Therefore, restart both your device & check then out the results.

Re-Establish GameStream Connection

  1. Firstly, set up the newest GeForce display driver on the Computer.
  2. This will install the GeForce Experience software.
  3. Once it is completed! Set up GeForce Experience & log in with the Nvidia account.
  4. Open the Settings > SHIELD page & you should enable the toggle next to “GameStream”.
  5. In case you guys have enabled it before, you should disable & also re-enable it to refresh its settings.
  6. When it is completed, you should verify if it resolves the Nvidia Shield TV GameStream/Moonlight not working or lagging problems.

Update GPU Drivers

  1. Firstly, you have to hit the Windows+X shortcut keys & choose Device Manager from the menu.
  2. Here expand the Display Adapter, right-tap on the GPU, and choose Update Drivers.
  3. Select Search automatically for drivers.
  4. Now Windows will search for the newest drivers & would then get them.
  5. Once completed, reboot the Computer and then verify if it resolves Nvidia Shield TV GameStream/Moonlight not working or lagging problems.

Disable GPU Scheduling

  1. Firstly, you should bring up the Settings menu by pressing the Windows+I shortcut keys.
  2. Choose the System from the left menu bar & head to Display.
  3. Tap on Graphics > Change Default Graphics Settings.
  4. Here disable the toggle available next to “Hardware-Accelerated GPU Scheduling”.

Disable G-Sync to fix the issue Nvidia Shield TV GameStream/Moonlight not working/lagging

  1. Set up Nvidia Control Panel from the Start Menu.
  2. Now expand Display from the left menu bar & choose Set up G-Sync.
  3. You have to now uncheck Enable G-Sync. Reboot your computer.

Set PC/TV/Moonlight Refresh Rate to 60Hz

Ensure to set the following settings to 60Hz:

  • Windows settings refresh rate: Open the Settings > System > Display > Advanced Display > Select a Refresh Rate > 60Hz
  • Shield TV settings refresh rate: Match the Display Refresh Rate with the content Frame Rate: You should open Settings > Remotes & Accessories > Set up the Settings button and choose “Matc frame rate (beta)”.
  • Moonlight settings stream FPS
  • In-game refresh rate (in case applicable): From the game’s display settings menu.

Disable V-Sync

  1. First of all, you have to set up the Nvidia Control Panel just from the Start Menu.
  2. Now you have to expand 3-D Settings from the left menu bar & choose Manage 3-D Settings.
  3. Open the Global tab from the right-hand side & drop to Vertical Sync.
  4. Choose Off from the scroll-down menu.
  5. Open your TV’s GameStream Settings menu & uncheck V-Sync.

Run in Borderless Window Mode

  1. Here open your TV’s GameStream Settings menu
  2. Open the Display Mode section.
  3. Choose Borderless Windowed from the scroll-down list.

Downgrade GPU Drivers to fix Nvidia Shield TV GameStream/Moonlight not working/lagging

  1. Firstly, you have to right-click on the Windows icon available at Taskbar and choose Device Manager
  2. Expand Display Adapter, simply you should right-click on your GPU, and choose Properties.
  3. Open its Drivers tab and tap on Roll Back Drivers.
  4. You should now proceed with the on-screen tips and tricks to complete the downgrade.
  5. Once done, reboot the Computer & check if it resolves the Nvidia Shield TV GameStream/Moonlight not working or lagging problems.

Also, see: Tips and Tricks to Fix Fastboot Commands not working

Downgrade Nvidia Shield TV

In case none of the above processes spelled out success, then, you guys will have to take the nuclear route of downgrading your TV from Android 11 to 9 (10 was not released for the TV). But, doing so needs an unlocked bootloader, which will factory reset your TV & could also nullify its warranty.

That’s it!

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